Contact Us

RIO Self Service Contact

Hours: Monday - Friday 8:00 a.m. to 5:00 p.m. excluding major
holidays.

Inside of New Mexico: 1-505-542-6221
Outside New Mexico: 1-866-678-0690 (Toll Free)
Via Email: PERA-RIOhelpdesk@state.nm.us

Members who need their account accessed by PERA should include either their PERA ID or the last four digits of their social security number in their email request.