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Please note that to protect your RIO Self Service account, your password will expire after 120 days. If your password has expired, please click Forgot My Password to reset it. If for some reason you experience any difficulty in resetting your password, please contact the RIO help desk.

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User ID - This is a unique set of characters used for identification into the RIO system. Examples for a user named John Smith would be "jsmith," or if the name is taken, "jsmith3."

Password - This is another custom set of characters set by you the user, or in the case of a forgotten password, by the computer system at PERA. A password is used to verify that the user ID entered belongs to you only.